EaseVision.com – News and gossips of vision care and optical industry

There is news about the things going on at Lenscrafters, a giant in the optical industry. The most attractive to the public may probably be the very last sentence in the internal communication about the security. One point is sure that if an employee is forced to take that step, it is really crappy. There are some important factors associated with the internal communication. Out of respect, the principle will communicate first with associates who are part of the reduction and restructure. After that, both those associates’ immediate supervisors and nearby team members will be informed of such changes. This will help them make further work transitions, which are mostly needed. Then broader communication will be made. One aspect involves the whole company and another one is between each department. All departments should communicate with each other about specific changes to their area regarding people, processes and transition plans.

A key point of the internal communication about reduction and restructure which involve associates is to protect privacy. The best practice is not to publish the names of impacted associates. In addition, the information of changes should be prevented from being gained by social media sites. Lenscrafters maintains a secure system which supports the manager team to share information about impacted associates in a respectful, appropriate and timely manner. All communication is made on a need to know basis. The two sides need to be well balanced that one is the desire to protect the privacy of those impacted associates and the other is to share necessary information for work transition.

Lenscrafters has eliminated many open positions as part of its strategy, which aims to reduce as many positions as possible while minimizing impact on current associates. And some associates being reassigned will be filling open positions which have been decided to remain untouched. By February 5^th, all updated open positions will be published. Lenscrafters also gets help from a representative from Anthem’s Employee Assistance Program (EAP).

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